Panel Guarantee

Many manufacturers offer guarantees for their products but limit them to certain specific areas. The new Kingspan Ultimate Panel Guarantee is different. In recognition of the many different demands that are placed on construction professionals today, it offers a comprehensive and broad coverage, that is rarely available with standard manufacturers' guarantees.


Kingspan Insulated Panels introduces a new guarantee scheme - the Ultimate Panel Guarantee. In a single unique package, it covers the performance of insulated panels and ancillary products in the following areas:

  • Coating performance - up to 40 years
  • Fire performance - up to 25 years
  • Thermal performance - up to 25 years
  • Structural performance - up to 25 years
  • Acoustic performance - up to 25 years

It replaces the Total Panel and the Total Coating Guarantees and is available to all customers via our online customer service portal.



Kingspan Ultimate Panel Guarantee Benefits

  • Available directly to the property owner and fully transferable, within the period of the Guarantee.

  • All coatings guaranteed are maintenance-free under the terms of the Ultimate Panel Guarantee for up to 40 years.

  • Cut edge protection for the period of the Guarantee.

  • No restrictions applied to the area of surface affected.

  • No requirement for annual inspection of the coating.

  • Applicable to most Kingspan insulated panels and ancillaries down to a minimum roof pitch of 4° with the exception of Topdek (minimum installed roof pitch of 0.72°), Lo-Pitch, Trapezoidal Secret-Fix, and KingZip IP (minimum installed roof pitch of 1.5°) and Roof Tile (minimum installed roof pitch of 12°).

  • Orientation-independent.

  • Simple and uncomplicated administration through our online customer service portal.

  • No notice requirement for end of Guarantee period.

As part of the Ultimate Panel Guarantee package, we offer technical support through the design, construction and testing phases to ensure regulation compliance.

The Field Service Engineering Team offers comprehensive on the spot advice, guidance and expertise, as well as liaison with external regulatory and advisory bodies, whilst our Technical Services Team provides a free CAD advisory service.

To find out more, please download our Ultimate Panel Guarantee Overview Brochure.



Applying for a Guarantee

We will accept Ultimate Panel Guarantee applications made within six months from last delivery to site.

Please self-register at Kingspan Online Customer Portal following this link: https://portal.kingspanpanels.com/register  or complete and submit our online application form, shown on the left. Once received, it can take up to 7 working days to process the form.

Note: For Structural Products & Systems, Steel Building Solutions, Insulated Door Components, Kingspan Energy and BENCHMARK Façade & Roof Systems, please refer to the relevant sub-division in the head navigation for assistance.






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